FIELD SERVICES MANAGEMENT APP DEVELOPMENT SERVICES

We Have Experienced Field Service Management Software Developers

We develop, integrate, and customize Field Service Management Software, implemented with Order Fulfillment Software, Inventory Management Systems, Shipping & Logistics Systems, and Electronic Data Interchange (EDI) to increase profits, customer loyalty, and business efficiency for field service operations.

Field Service Management App Development

We deliver end-to-end Field Service Management app development solutions to improve business efficiency, real-time communication, and fast response times. We develop FSM platforms that simplify the back office processes and allow field service operators to quickly raise service requests, identify issues, and ensure that jobs are completed on time.

Real-Time FSM Communication Software Development

We engineer Real-Time Communication Software using Telephony and VoIP Programming to maintain clear communications between dispatchers and field service technicians. We develop secure communication portals for managers to facilitate service requests, follow-up on work orders, make payments, send invoices, and more.

Reports & Dashboards

We engineer custom reporting and dashboard modules allowing field service operators to create and analyze comprehensive reports, along with assigning new jobs, viewing service & ticket details, accessing schedules, invoicing customers, accessing technician attendance reports, analyze performance metrics, and so much more.

Customer FSM Self-Service Portals

We build AI-powered Customer FSM Self-Service Portals to empower customers with immediate service using chatbots and virtual agents, smart search modules, voice biometrics, and digital self-service features. We integrate these portals with drag-and-drop scheduling and work order processing functions to ensure a seamless automated experience.

Logistics Management & Reverse Logistics Engines

We develop FSM Systems to manage all logistics and reverse logistics business processes from Return Material Authorizations (RMA) for accelerated exchange and repair return on supply. We build reverse logistics engines to effectively manage the return and repair of assets, reducing costs, shortening repair turnaround time, and increasing efficiency.

Remote Assistance

We program Remote Assistance Software so that remote experts can instantly diagnose, solve, and validate issues for customers and field service technicians in inaccessible locations. These solutions merge two real-time video streams where the customer or field technician can see the remote expert’s field of view in an interactive, merged reality environment.

Custom Field Service Management Solutions

We engineer Custom FSM Solutions that incorporate Fleet Management, Supply Chain Management (SCM), Inventory Management, Enterprise Asset Management, Order Management, and Workforce Management Software in a centralized platform

FSM Dispatch, Planning, & Scheduling Software

We develop AI-powered Planning and Scheduling Solutions for dispatchers to effectively communicate via voice IP & SMS, create work schedules, optimize routes, and reallocate work to the proper resources and channels, all while keeping to SLAs. We also incorporate predictive modeling software to provide answers to complex capacity forecasting questions.

Mobile Field Service Application Solutions

We engineer Custom Mobile FSM Application Solutions with built-in dynamic scheduling, route optimization, real-time alerts, CRM, invoicing & accounting, reports & dashboards, inventory management software, reverse logistics, online chat modules, and more to automate and optimize operations throughout the enforce field service lifecycle.

Mobile Billing Software Solutions

Our Custom Mobile Billing Software Solutions provide up-to-date pricing lists and allow you to track inventory items, generate invoices, accept e-signatures, process payments, record payments, and complete work orders, all while integrating with card-readers and Payment Gateways seamlessly to CRM and accounting systems.

FSM Inventory Management Solutions

We integrate Inventory Management Software, enabling full inventory visibility and governance from your home office, warehouse, job sites, and fleet vehicles with custom-designed inventory modules for locating and provisioning personal and company handheld devices and essential work equipment.

Custom FSM Software Features

We implement software that streamlines the entire lifespan of the Field Service Management process, enabling field service technicians, engineers, and dispatchers to automate their work processes through user-friendly back-office systems.

Workforce Management Software

Our Custom Workforce Management Software incorporates industry-leading solutions that streamline the entire FSM process from start to finish. We implement software to automate the following tasks within your existing FSM application:

  • Fleet Management

  • Inventory Management

  • Warehouse Management

  • Work Order Management

  • Spare Parts Management

  • Warranty Management

  • Service Project Management

  • Enterprise Asset Management

  • Service Contract Management

  • Document Management

GIS Solutions

We develop and integrate Custom Geographic Information Systems (GIS) to capture geospatial information, create interactive mapping solutions, and optimize planning & route optimization. We develop GIS solutions to include the following

  • Dynamic Mapping Interfaces

  • Data Capture Solutions

  • Geoprocessing & Geocoding

  • Geospatial Mapping Software

  • Interoperable Data Management

  • Elevation & Spatial Analysis

Mobile Inventory Management

We integrate Field Service Inventory Planning, Management, and Parts Tracking Software, allowing field service operators to manage inventory and track all parts at all times. We implement the following features in our Custom Mobile Inventory Management Systems:

  • Automate Real-Time Notifications

  • Maintain Serial Numbers & Lot Numbers

  • Search Inventory Hierarchy

  • Access Audit Trail of Parts Inventory

  • Real-Time Inventory Location Tracking

  • Automated Alerts for Maintaining Inventory Replenishment

  • Scan Barcodes & RFID Tags

  • Accurately Report Costs

 

Fleet Management

We integrate a custom Fleet Management System with your existing FSM Solution to track, monitor, and manage your fleets in real-time. We implement the following features to help you effectively manage your fleets:

  • Engine Control Modules (ECM)

  • Telematics & Dispatching Software

  • Fleet Maintenance Tools

  • GPS Fleet Tracking Software

  • Fleet Fuel Management (Fleet Cards)

  • Fleet Asset Management Systems

Contact Us

Drop us a line or give us a ring. We love to hear from you and are happy to answer any questions.